FAQ

FREQUENTLY ASKED QUESTIONS

♥ How can I trace my order?

Track your order here.
Your order will be tracked 5 days after we shipped it.

♥ Returned Mail

If your order is returned to us by the postal within 30 days after receiving a notification that the package has arrived the country destination, we will reship it back to you within 1-5 business days.
Please ensure that you update your local post office once we message you that your parcel is already in your country.

♥ How long to receive the items?

It would take 2-4 days shipping within the Philippines depending on the area. And 3-6 weeks for overseas. Please be reminded that delivery time may vary depending on the customs service from your country, and the period of time they send the package to your place.

Tracking number will be very helpful on receiving your item faster. We message our customer every Wednesday to update you on the location of your order. Please read our message to be updated. 

Buyers are responsible for any customs and import taxes that may apply. PaperDollzCo will not be liable if the buyer fails to update their local post office.

 

♥ Do you have coupon code?

I have PR girls posted here. You can use their coupon codes to save or follow Instagram or join Facebook group to be updated on PDC's promotion :)