FREQUENTLY ASKED QUESTIONS
When your order is fulfilled by the team, we'll send a tracking number to your email. You can input the number and track your order through here.
Once it reached your country, you may use your tracking number through your country's post tracking websites (USPS if from USA). To make it easier for you, we will also send updates to your email about your order.
It would take 2-4 days shipping within the Philippines depending on the area. And 3-6 weeks for overseas.
Please be reminded that delivery time may vary depending on the customs service from your country, and the period of time they send the package to your place.
Tracking number will be very helpful on receiving your item faster. We message our customer to update on the location of your order. Please read our message to be updated.
Buyers are responsible for any customs and import taxes that may apply. PaperDollzCo will not be liable if the buyer fails to update their local post office.
If your order is returned to us by the postal within 30 days after receiving a notification that the package has arrived the country destination, we will reship it back to you.
Please ensure that you update your local post office once we message you that your parcel is already in your country.
You can contact us via email paperdollzco@gmail.com regarding your concerns or inquiries. We typically respond within 24 hours.
